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Federos blog2019-11-22T07:01:10-05:00

IT Service Management, IT Operations Management and AIOps: Evaluation Criteria

With the ever-increasing complexity and dynamism of IT environments, the ability to provide an end-to-end view of the infrastructure becomes more difficult and critical to deliver. In order to try to simplify the challenge that businesses face when it comes to operating and managing these environments, a number of standards, frameworks, processes and categories have been defined over the past few years. IT Operations Management (ITOM) software is intended to represent all the tools needed to manage the provisioning, capacity, performance and availability of the computing, networking and application environment. IT Service Management (ITSM) focuses on how an organization [...]

September 25th, 2019|Tags: , , |

Utilizing Root Cause Analysis Software & Best Practices for IT Managers

Any system, no matter how carefully designed and managed, will run into problems at some point. Figuring out where issues originate from is key, not only to resolving problems, but to ensuring that they don’t persist. Root cause analysis (RCA) is the process of analyzing data from a system to determine the source of a problem so that it can be addressed and prevented from recurring. The primary benefit of executing root cause analysis is that it goes well beyond making repairs and dealing with problems as they arise. Repair focuses on treating symptoms, clearing an issue so that [...]

September 19th, 2019|Tags: , , |

NfV Solutions: 7 Benefits for CSPs

The business environment for telecom service providers is changing and growing more challenging and competitive. The pressure to innovate, offer new services, eliminate downtime, and meet the expectations of increasingly demanding customers who can easily change providers can seem overwhelming. This is why many communications service providers (CSPs) are looking at NfV: network functions virtualization. With NfV, virtualization technologies are used to manage core networking functions via software as opposed to having to rely on hardware to handle these functions. Using NfV, virtualized network functions such as network security and firewalls, network address translation (NAT), domain name services (DNS), [...]

September 11th, 2019|Tags: , |

Federos continues geographical expansion

Federos and DeployPartners announce partnership to sell business assurance solutions and services in the Asia Pacific region Frisco, Texas — August 25, 2019  — Federos, the leading provider of AI-Driven business assurance solutions for telecommunications service providers, managed service providers and enterprises, today announced that it had signed a partnership with DeployPartners, a leading consultancy that focuses on IT Operations and Service Assurance solutions in the APAC region. Founded in 2004, DeployPartners is the partner of choice for some of the world’s leading technology vendors and service providers, and provides expert consulting services across the full breadth of the [...]

August 29th, 2019|Tags: , , , |

Six Ways 5G Will Change Network Management and Service Assurance for Tier 1 Telecoms

5G is a major initiative that will continue to gain momentum for tier 1 telecoms and a significant concern for network managers. The term “5G” refers to fifth-generation cellular technology that provides faster connections and lower latency than the previous standard, 4G. 5G presents additional revenue opportunities to communication service providers, as it is expected to become the backbone of smart cities, the Internet of Things (IoT), ultra-low latency gaming, autonomous vehicles, and advanced artificial intelligence (AI) applications. According to Gartner research, 66 percent of all organizations have plans to use 5G networks by 2020. Tier 1 telecoms will be [...]

August 5th, 2019|Tags: , , |

What are the 3 things Federos and Apollo 11 have in common?

It would make a great film script, if it hadn’t actually happened of course… INT: APOLLO 11 LUNAR MODULE, July 20th, 1969 Two astronauts are intensely focused… BUZZ ALDRIN “Got the Earth straight out our front window.” NEIL ARMSTRONG “Sure do. Houston, [I hope] you’re looking at our Delta-H.” Armstrong is focussed on landing onto the Moon’s surface. He has just 30,000 feet to go… INT: HOUSTON MISSION CONTROL Charlie Duke and backup crew members Jim Lovell and Fred Haise in Mission Control during Apollo 11’s descent. CHARLIE DUKE “That’s affirmative.” The whole room in Houston Mission [...]

July 19th, 2019|Tags: , , |