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Service Management 2018-10-04T19:11:36+00:00
Assure1 - Service Management

Capacity Management

Assure1 for Operations Service Management

Identify and correct critical service performance issues before they affect customers with a network monitoring solution. Get end-to-end visibility of discrete and hybrid service networks to automate data correlation and analysis. Operations leaders respond to network outages in real-time to meet service level agreements (SLAs) using Assure1.

Assure1 Service Management provides end-to-end visibility across disparate technologies, vendors and device types.

Key Capabilities

End-to-End Service Visibility

Assure1 provides end-to-end visibility across disparate technologies, vendors and device types. Monitor network performance and spot issues using a single service management and automation solution. The service dashboard stores and visualizes normalized KQIs with contextualized performance markers. Customizable hierarchical structure helps organize and manage data on a granular level.

Service Performance Insights

View service performance in real-time with Assure1’s drag-and-drop dashboard. Focus on and prioritize certain services to prevent critical issues and negatively impact customers.

SLA Compliance Alerts and Reports

The Assure1 dashboard shows services performance in real-time or historically. With advanced service thresholding capabilities, Assure1 provides a top-down view of network and business performance.

Discovery and Provisioning Automations for Capacity Management

Use topology and application dependency mapping to automate service discovery and provisioning with Assure1. Develop discovery and configuration automations by mapping physical and virtual networks with Assure1’s service hierarchy.

Key Benefits of a Network Monitoring Tool

  • Drives team focus to critical service issues before impacting business

  • Increases efficiencies, improves customer experience and lowers cost across operations team

  • Reduces instances of SLA penalties and contractual breeches

  • Improves customer experience by driving upsell opportunities

  • Lowers ownership costs and eases burden of integration

See how Aureon benefited from Service Management
Download Case Study

Learn more about the advantages of Assure1 Service Management.

Download Data Sheet

OTHER FEATURES

Assure1 - Fault Management

Fault Management

The Manager of Managers and Single Operational Dashboard

Assure1 - Performance Management

Performance Management

Predict Outages and Solve Performance Issues Faster

Assure1 - Topology

Topology

Topology Map of Your Infrastructure and Services

Assure1 - Analytics

Machine Learning and Event Analytics

Machine Learning and Event Analytics for Intelligent Insights to Make Better Business Decisions

Ready to simplify your operations environment and retire legacy systems?
Contact Federos today.

Schedule a Demo