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News2018-03-19T11:51:48-04:00

LEAP’ing into Digital Transformation – Part I

This week I am at the TMForum’s Digital Transformation World in Nice. Having attended Carrier events throughout most of my career, this particular opportunity however is my first to get hands-on with a TMForum Catalyst project. The Catalysts, which develop over time and mature in deliverability by being showcased at multiple TMForum events bring together companies to work collaboratively to build innovative solutions to challenges.  This year Federos was eager to participate alongside AT&T, BT and Orange to collaborate on the AI LEAP Catalyst project. Along with these champions of industry, we were joined by Galileo Software, Arago and [...]

May 14th, 2019|

Federos and Technology Partners Unveil New Catalyst Project for Digital Transformation World 2019

AT&T, British Telecom and Orange champion technology vendor collaboration to deliver service assurance solutions based on artificial intelligence and automation FRISCO, Texas — May 9th, 2019 — Federos, the leading provider of digital service assurance solutions for telecommunications service providers, managed service providers and enterprises, today announced their participation in the 2019 TM Forum Catalyst Program. Collaborating with leading service providers and technology partners, the project aims to demonstrate an innovative, robust and holistic approach to the discovery and resolution of service issues using artificial intelligence (AI) and automation. The catalyst project, titled AI LEAP (Machine Learning, Event Analytics, [...]

May 8th, 2019|

Accelerating Digital Transformation with Artificial Intelligence

To enhance customer experience, many Service Providers are in the early phases of evolving their networks to support newer technologies such as SDN, NFV and 5G. One of the core drivers for this transformation is to distinguish themselves in a saturated market by being more efficient with their operating processes and to provide faster and higher quality new service offerings - all of which translates to delivering a better customer experience. Because transformation is complex, a phased approach to minimize risk and to get some ‘quick wins’ by implementing small changes to achieve results faster and use fewer resources over [...]

May 6th, 2019|

Federos Continues to Expand with the Addition of New VP of Sales, EMEA

FRISCO, Texas — April 29th, 2019  — Federos, provider of digital service assurance solutions for telecommunications service providers, managed service providers and enterprises, today announced that Francine Heywood has joined them as Vice President, Sales for Federos’ solutions in Europe, the Middle East and Africa (EMEA). Francine joins Federos from GuestRevu, a hospitality guest feedback company which she co-founded and served as Chief Sales and Marketing Officer. Francine will focus on the development of both direct and partner sales in EMEA. “We are absolutely delighted to welcome Francine to the Federos team,” said Bill Cannon, Chairman and CRO,  Federos. “Francine [...]

April 29th, 2019|

Pipeline News: Fueling Transformation with Automation

As a topic, digital transformation has been fodder for many articles, especially the aspects of how important it is and will be for organizations that seek to keep pace with the rising demand for greater service quality and faster delivery at manageable cost. Digital transformation projects cover a wide range of initiatives, from basic and small-step process improvements to wholesale technology changes. The common factor in all of these projects is the need to drive business value—whether by improving operational efficiency through automation or implementing new intelligent integrations between applications. Learn more about how automation is fueling digital transformation [...]

April 4th, 2019|

Using Automation to Drive Digital Transformation

“Digital transformation” has long been a buzzword for organizations looking to remain competitive but undergoing a full digital transformation can be intimidating, especially when your organization has been using the same familiar processes for years. With complex legacy environments and the risks associated with change also being considered, it’s often unclear where to begin. Introducing automation-based technology into your current processes provides an opportunity to begin driving digital transformation throughout your organization. Leveraging machine learning and analytics, automation is a powerful tool that can perform actions with minimal or no human assistance, providing significant improvements in efficiencies across the [...]

April 3rd, 2019|