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News 2018-03-19T11:51:48+00:00

Federos Adds Windward Consulting Group to Partner Program

Partnership delivers software solutions for network functions virtualization and software-defined networking FRISCO, Texas — July 11, 2018 — Federos, the leading provider of next-generation, service management solutions for telecommunications service providers, managed service providers and enterprises, announced today a reseller partner relationship with Windward Consulting Group, Inc., a global consultancy group that solves service management challenges for data center and network operations. The partnership will help customers leverage analytics, machine learning and automation as competitive differentiators to enable service virtualization in hybrid operating environments. “Windward is a trusted partner to many of the world’s leading companies thanks to their unique blend of [...]

July 11th, 2018|

Federos and Elastic Form Alliance Partnership

Machine learning enhances service assurance by analyzing event data and trends to eliminate network and system downtime in hybrid environments FRISCO, Texas — June 5, 2018 — Federos, the leading provider of next-generation, service management solutions for telcos, managed service providers and enterprise customers, announced today an Alliance Partnership with leading software provider, Elastic. Federos and Elastic are leveraging synergies and machine learning technologies to deliver large scale search capabilities for customers to reveal and react to event anomalies that could lead to service outages before end-users experience a problem. Advances in network and infrastructure including hybrid operating platforms, [...]

June 5th, 2018|

Federos Adds Customer First Consulting to Partner Program

Brings Federos' scalable platform solutions to enterprises in North America FRISCO, Texas — May 29, 2018 — Federos, the leading provider of next-generation, service management solutions for telecommunications service providers, managed service providers and enterprises, announced today a reseller partner relationship with Customer First Consulting, a provider of IT infrastructure consulting services. Customer First Consulting will be a value added reseller and systems integrator of Federos' scalable platform solutions to enterprises in North America. “With Customer First Consulting as our partner, enterprises and managed service providers now have immediate access to all the benefits of our Assure1 and Fusion1 comprehensive service management [...]

May 29th, 2018|

Pipeline News: Bridging the Digital Rift with Federos

When was the last time you went to a mall? Or went into a bank to withdraw money or even make a deposit? How long has it been since you got your daily news from an actual newspaper? How many years has it been since you used a pay phone or even a landline? Better yet, when was the last time your kids untethered themselves from their devices to go outside and play?  Scott St. John, managing editor and publisher at Pipeline magazine, is willing to bet that it’s been a while. Digital transformation isn’t changing the world, it has changed the [...]

May 16th, 2018|

Federos Transforms Service Management with Event Analytics and Machine Learning

New event analytics module helps customers improve real-time response to service impacting events FRISCO, Texas — May 14, 2018 — Federos, the leading provider of next-generation, service management solutions for telecommunications service providers, managed service providers and enterprises, announced today the availability of an integrated module for its Assure1™ solution that provides sophisticated event analytics and machine learning to help customers quickly and accurately pinpoint, analyze and resolve the root cause of service impacting events. Faster mean time to repair results in improved service quality and customer experience, and significant time and resource savings for operations teams. The event analytics module [...]

May 14th, 2018|

Partner News: Sure announce Eirteic as solutions partner to enable their transformation and deliver customer and service focus

Cork, Ireland – March 27, 2018 – Sure, the leading integrated communications’ provider in the Channel Islands and the Isle of Man (CIIM), today announced the selection of Eirteic to deliver integrated software solutions that will enable the transformation of their SOC (Service Operation Centre) with enhanced customer and service focus. This announcement follows a comprehensive competitive tender process, which was driven by a desire to find the best solution rather than trying to coerce existing systems to meet the requirements. Sure selected an integrated solution, proposed by Eirteic, using two world-class software products (Assure1 from Federos and ITSM from ServiceNow). Eirteic [...]

March 27th, 2018|