Where Is The Customer In Your Sea Of Cloud Data And Metrics
Where Is The Customer In Your Sea Of Cloud Data And Metrics? If you have migrated your applications to the cloud — whether a public cloud, a private cloud, [...]
Business Trends: New generation service management tools
Federos addresses a significant gap in the network monitoring and management market caused by the lack of innovation within the industry. The company offers new generation tools that support service providers in [...]
How Tool Consolidation Can Streamline Your Business Operations
Over the years, a build-up of legacy tools can result in a complex support infrastructure that is difficult to maintain and interface with new applications. With so many different tools [...]
Why is Virtualization Important for Service Providers and Enterprises?
Based on my experiences speaking with companies around the world, one of the challenges organizations face is shifting from traditional hardware-based services to virtualized digital services. When I started [...]
3 Trends in Service Management You Need to Consider
Delivering the best possible user experience while keeping operations lean comes down to staying on top of exponentially growing technology trends. In fact, 92 percent of executives feel they [...]
Understanding the Culture of Legacy DNA
Understanding the Culture of Telecommunications Legacy DNA By: John Locke, Consultant, MD, JCL Technologies Ltd The telecommunication companies we know today are very different than the old world of [...]