About Tim Heywood

Tim Heywood is an experienced technology researcher and consultant specializing in product management and the delivery of complex solutions. Over the last 35 years, he has worked for a number of companies in the financial and telecommunications space including Federos, Vodafone Group, Arieso (now part of Viavi Solutions), Dexterra (now Antenna Software), Lloyds Bank, Andersen Consulting (now Accenture) and Micromuse (now part of IBM).

IT Service Management, IT Operations Management and AIOps: Evaluation Criteria

By |2020-07-03T11:34:45-04:00September 25th, 2019|AIOps, Industry Trends, Machine Learning, NfV/SDN, Service Management|

With the ever-increasing complexity and dynamism of IT environments, the ability to provide an end-to-end view of the infrastructure becomes more difficult and critical to deliver. In order to [...]

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