Drew Golden at Federos - Assuring Business Availability At Scale

At Federos, we thrive on Data Science problems – and Assure1’s RCA3 sure loves to solve them!

At Federos, we thrive on Data Science problems – and Assure1’s RCA3 sure loves to solve them!

By Drew Golden|2020-10-13T22:36:47-04:00October 7th, 2020|AIOps, Machine Learning, Root Cause Analysis, Service Management|

Failure to Communicate. Working in the Network Operations Center (NOC) for many years with the various problems that presented themselves to the operations team, we’d often look to the [...]

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Secret Agents can help improve the operational health of your business. Assure1 makes it easy.

Secret Agents can help improve the operational health of your business. Assure1 makes it easy.

By Drew Golden|2020-09-13T20:24:15-04:00September 12th, 2020|AIOps, Machine Learning, Service Management|

Secret Agents. The stuff of James Bond legend. But there is another kind of Secret Agent that lives amidst our technology-driven lives. They live on your phone; they live [...]

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3 Trends in Service Management You Need to Consider

3 Trends in Service Management You Need to Consider

By Drew Golden|2018-05-10T10:42:29-04:00February 26th, 2018|Industry Trends, Service Management, Uncategorized|

Delivering the best possible user experience while keeping operations lean comes down to staying on top of exponentially growing technology trends. In fact, 92 percent of executives feel they [...]

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dgolden

About Drew Golden

At Federos, we thrive on Data Science problems – and Assure1’s RCA3 sure loves to solve them!

Secret Agents can help improve the operational health of your business. Assure1 makes it easy.

3 Trends in Service Management You Need to Consider