Federos | Assuring Availability and Performance at Scale

Your challenges in the NOC

Legacy systems increase operational complexity and costs
Siloed, noisy data is difficult to correlate and act on
Increased consumer expectations drive escalating costs
Network/service failure and downtime drives business losses
SLA violations cause customer churn and revenue loss

Assure1^® transforms your NOC

Simplifies and automates your legacy environment
Provides end-to-end visibility and actionable insights
Improves operational efficiency and reduce operating costs
Improves network/service performance and uptime
Increases customer satisfaction and prevents churn

Assure1^®simplifies and automates your operations

Single, Unified Platform

Integrate and unify your data sources. Analyze all data using AI to identify actionable insights. Automate remediation to reduce MTTR and outages.

End-to-End Service Management

A superior customer service experience requires aligning operational support with business objectives and priorities.

Network Tool Consolidation

Twenty years of legacy build-up creates complex support infrastructure that can be difficult to change. When are too many tools too many? And what does it take to evolve?

At Federos, we’ve lived in the NOC and we know how it feels to sit in your chair.

That’s why we built the tools you need to keep your business running. We’ve helped companies with some of the world’s largest and most complex networks.

TALK TO AN EXPERT

Since deploying the Assure1 solution, we have remediated the dependency and cost of operating with legacy tools and plan to reduce OPEX in the months and years to come

Jimmy Anderson, Director of Technical Services, HTC

Federos Assure1 allows our team to spend less time figuring out why an event occurred and how to fix it

Glenn Graves, Vice President of Global Centralized Managed Support Services, Motorola Solutions

With Assure1 we are providing our customers superior quality and reliability end-to-end

Kerry Hull, VP of Operations – CTO, Georgia Public Web

In addition to the direct savings, Assure1’s unified platform for fault, performance and topology is easy to use and provides our engineering team with the speed and agility to deliver a high-degree of service quality to our NOC and end-customers.

Jimmy Anderson, Director of Technical Services, HTC

We can focus on delivering innovative new services to meet our customers’ evolving business needs

Glenn Graves, Vice President of Global Centralized Managed Support Services, Motorola Solutions

Federos’ Assure1 simplifies the management of our complex infrastructure, while at the same time adding enhanced performance and service management.

Kerry Hull, VP of Operations – CTO, Georgia Public Web

Simply put, Federos allows Aureon to be proactive and not reactive. Our phones are silent and our customers are satisfied.

Jesse Hess, Manager Technical Services OSS/NOC, Aureon

Assure1 detects 100% of the network faults. Undiscovered customer-impacting incidents are a thing of the past.

Kent L. Sirevåg, Head of Altibox Operations Centre, Altibox

With the implementation of Assure1, we are no longer toggling between different software systems. We now have far better visibility of what’s happening in our network.

Allan Rochford, Director of Service Management, open eir,

Our solutions are trusted by

Curious about the health of your NOC?

Take Our NOC Health Assessment

Assure1^® — Real-Time Operational Intelligence

Siloed legacy systems haven’t kept up with the growing needs of your operations environment. In the NOC, you can’t afford to be in a fog of confusion. We solved this problem with Assure1—a single, unified platform that simplifies your operations environment and provides full visibility and insights you need.

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