Your challenges in the NOC

  • Legacy systems increase operational complexity and costs

  • Siloed, noisy data is difficult to correlate and act on

  • Increased consumer expectations drive escalating costs

  • Network/service failure and downtime drives business losses

  • SLA violations cause customer churn and revenue loss

Assure1® transforms your NOC

  • Simplifies and automates your legacy environment

  • Provides end-to-end visibility and actionable insights

  • Improves operational efficiency and reduce operating costs
  • Improves network/service performance and uptime

  • Increases customer satisfaction and prevents churn

Assure1® simplifies and automates your operations

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Single, Unified Platform

Integrate and unify your data sources. Analyze all data using AI to identify actionable insights. Automate remediation to reduce MTTR and outages.

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End-to-End Service Management

A superior customer service experience requires aligning operational support with business objectives and priorities.

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Network Tool Consolidation

Twenty years of legacy build-up creates complex support infrastructure that can be difficult to change. When are too many tools too many? And what does it take to evolve?

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At Federos, we’ve lived in the NOC and we know how it feels to sit in your chair.

That’s why we built the tools you need to keep your business running. We’ve helped companies with some of the world’s largest and most complex networks.

TALK TO AN EXPERT

Since deploying the Assure1 solution, we have remediated the dependency and cost of operating with legacy tools and plan to reduce OPEX in the months and years to come

Jimmy Anderson, Director of Technical Services, HTC

Federos Assure1 allows our team to spend less time figuring out why an event occurred and how to fix it

Glenn Graves, Vice President of Global Centralized Managed Support Services, Motorola Solutions

With Assure1 we are providing our customers superior quality and reliability end-to-end

Kerry Hull, VP of Operations – CTO, Georgia Public Web

In addition to the direct savings, Assure1’s unified platform for fault, performance and topology is easy to use and provides our engineering team with the speed and agility to deliver a high-degree of service quality to our NOC and end-customers.

Jimmy Anderson, Director of Technical Services, HTC

We can focus on delivering innovative new services to meet our customers’ evolving business needs

Glenn Graves, Vice President of Global Centralized Managed Support Services, Motorola Solutions

Federos’ Assure1 simplifies the management of our complex infrastructure, while at the same time adding enhanced performance and service management.

Kerry Hull, VP of Operations – CTO, Georgia Public Web

Simply put, Federos allows Aureon to be proactive and not reactive. Our phones are silent and our customers are satisfied.

Jesse Hess, Manager Technical Services OSS/NOC, Aureon

Assure1 detects 100% of the network faults. Undiscovered customer-impacting incidents are a thing of the past.

Kent L. Sirevåg, Head of Altibox Operations Centre, Altibox
With the implementation of Assure1, we are no longer toggling between different software systems. We now have far better visibility of what’s happening in our network.
Allan Rochford, Director of Service Management, open eir,

Our solutions are trusted by
  • EWE

Curious about the health of your NOC?

Take Our NOC Health Assessment

Assure1® — Real-Time Operational Intelligence

Siloed legacy systems haven’t kept up with the growing needs of your operations environment. In the NOC, you can’t afford to be in a fog of confusion. We solved this problem with Assure1—a single, unified platform that simplifies your operations environment and provides full visibility and insights you need.

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Federos Platform Outcomes

Fault Management

The Manager of Managers and Single Operational Dashboard

Assure1 - Performance Management

Performance Management

Predict Outages and Solve Performance Issues Faster

Assure1 - Service Management

Service Management

Simplify and Automate Service Management

Assure1 - Topology

Universal Topology

An End-to-End View or Your Entire Network

Assure1 - Analytics

Machine Learning and Analytics

Actionable Insights for Better Decisions

Assure1 - Analytics

Vision

Enriched Geo-Visualization

HOW IT WORKS

Talk to an Expert

1. Talk to an Expert

First, you talk, we listen. We’ll assess your operational needs and guide you through solutions.

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2. See Proof of How our Approach Works for Your Operations

Next, we’ll demonstrate the ease of the operational implementation and value of your investment.
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3. Get the Benefits of Operational Transformation

Finally, we support you throughout the transformation process, from planning to implementation to ensure positive business results.

TALK TO AN EXPERT